Currently Browsing: Enterprise Portal

Enterprise 2.0 Interactivity Spectrum – Portal, Content or Both?

“Should we use a portal or content management system to launch our x, y or z project?” is one of the most common questions heard from from organizations embarking on Enterprise 2.0 projects. It is a complex, critical debate that will has significant implications for future agility and capabilities that IT organizations will be able to deliver to their business sponsors. There is no single answer...
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Portal Content Personalization

To make the most effective use of a portal and content management platform, personalization is a critical component of delivering the most value to end users. Regardless of what type of constituents you may be serving, content relevance is key to supporting business goals like self-service, communication within a geographically distributed organization, lead generation and customer loyalty effectively. This...
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6 Best Practices for Enterprise 2.0 Implementations

In the February installment of Oracle’s INFORMATION INDEPTH NEWSLETTER Content Management Edition I had an opportunity to share a series of tips around addressing business issues, management costs and deployment strategies for the latest generation Enterprise 2.0 technologies.
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The Minimalist’s Approach to Content Governance

On Oracle’s Fusion ECM Blog I authored a 4 part series that outlined a pragmatic, minimalist approach to content governance.  Please read on below for the detail on each of the phases and links to more detail. The Minimalist Approach to Content Governance Let’s be honest – content governance is far from an exciting topic. BUT the potential of a very small intranet team creating and maintaining...
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Content Platform Migration Strategy – Artifacts vs Perishable Content

Tremendous value and cost savings can be realized by rationalizing multiple, existing content repositories into a single platform.  A mature, enterprise-caliber content management platform has the ability to maintain and govern all unstructured information across various systems from a secure, central location – reducing management costs and increasing the value of your existing content.  The actual...
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Misconceptions – Redesigns and Information Architecture

In the world of web site management and development, the term “redesign” may at first seem harmless, but can have far reaching implications as to what will be done to deliver a successful project. I recently worked with a customer who was interested in redesigning various internal and external web sites for their organization. It quickly became apparent by observing their discussion that they were...
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Business Value – Minimal Investment, Maximum Impact

Looking at web technology it is easy to feel that great business value and user productivity can be gained from creating deep, complex integrations presented through elegant user interfaces.  This could be the truth, but it is often far from it. As I have written many times on Infotechaligned – the only thing that matters is the ultimate business value that an application is delivering. The most value...
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Intranet Page Usability – Like a Good Dinner Party

A great web page is structured like a good dinner party – not everyone can be the center of attention at the same time.  To maximize effective participation it is best to have small pockets of focus exist throughout the dinner that people can engage with.  In order for those pockets of focus to stand out in the crowd, there needs to be space for people to differentiate themselves.  For this same reason...
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Intranet User Experience Design

In the world of corporate web portals user experience tends to take a backseat during a project. After all – with the requirements gathering, coding, configuration and additional tasks that need to be completed, who can bother setting aside time to deal with something wildly subjective like user experience? What intranet team has a dedicated user experience person on staff? Besides – we are going...
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Intranet Content Maintenance Tips

Anyone familiar with intranets knows the pain of not applying best practices to content maintenance strategies upfront in an initial deployment. As part of a governance plan it is essential to design the maintenance strategy early on in a deployment. The pain generally becomes apparent when trying to figure out why old content exists within the intranet or how to restructure content after reorganization. I...
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