Enterprise 2.0 Interactivity Spectrum – Portal, Content or Both?

“Should we use a portal or content management system to launch our x, y or z project?” is one of the most common questions heard from from organizations embarking on Enterprise 2.0 projects. It is a complex, critical debate that will has significant implications for future agility and capabilities that IT organizations will be able to deliver to their business sponsors. There is no single answer that address all situations, but getting a firm grasp on the “Enterprise 2.0 Interactivity Spectrum”...

Misconceptions – Redesigns and Information Architecture

In the world of web site management and development, the term “redesign” may at first seem harmless, but can have far reaching implications as to what will be done to deliver a successful project. I recently worked with a customer who was interested in redesigning various internal and external web sites for their organization. It quickly became apparent by observing their discussion that they were asking for something much broader than an exclusively aesthetic redesign. The word “redesign”...

Business Value – Minimal Investment, Maximum Impact

Looking at web technology it is easy to feel that great business value and user productivity can be gained from creating deep, complex integrations presented through elegant user interfaces. ┬áThis could be the truth, but it is often far from it. As I have written many times on Infotechaligned – the only thing that matters is the ultimate business value that an application is delivering. The most value can be gained from even the most mundane technical solution. How does one define a great technical...

Intranet User Experience Design

In the world of corporate web portals user experience tends to take a backseat during a project. After all – with the requirements gathering, coding, configuration and additional tasks that need to be completed, who can bother setting aside time to deal with something wildly subjective like user experience? What intranet team has a dedicated user experience person on staff? Besides – we are going to be showcasing all of the difficult integration work and sophisticated development and content...