Enterprise software vendors now include Web 2.0-influenced product suites with blogging, wiki, and mashup functionality. Some vendors attempt to provide programmatic development tools to incorporate these new features, while others have created end user-centric authoring environments. In this exploration we address the latter of these two scenarios, in which business user empowerment allows knowledge management solutions to quickly be constructed and the barrier to effective knowledge work to drop within an...

If you were going to live a house, wouldn’t you want it to be built on top of a solid foundation that underwent periodic inspection? For whatever reason it may be easy to get the impression that a particular technology platform will inherently take care of governing portal deployments. After all – mature portal platforms have security, user groups and taxonomies that a vendor indicated will help govern the content, right? Setting off on a portal deployment or adding elements into an existing...