Misconceptions – Redesigns and Information Architecture

In the world of web site management and development, the term “redesign” may at first seem harmless, but can have far reaching implications as to what will be done to deliver a successful project. I recently worked with a customer who was interested in redesigning various internal and external web sites for their organization. It quickly became apparent by observing their discussion that they were asking for something much broader than an exclusively aesthetic redesign. The word “redesign”...

Intranet Page Usability – Like a Good Dinner Party

A great web page is structured like a good dinner party – not everyone can be the center of attention at the same time.  To maximize effective participation it is best to have small pockets of focus exist throughout the dinner that people can engage with.  In order for those pockets of focus to stand out in the crowd, there needs to be space for people to differentiate themselves.  For this same reason not everything on a web page can scream for attention if the guest is to have a good experience. If...

Intranet User Experience Design

In the world of corporate web portals user experience tends to take a backseat during a project. After all – with the requirements gathering, coding, configuration and additional tasks that need to be completed, who can bother setting aside time to deal with something wildly subjective like user experience? What intranet team has a dedicated user experience person on staff? Besides – we are going to be showcasing all of the difficult integration work and sophisticated development and content...